Unit1
Question 1
4 out of 4 points
__________ refers to the vertical ordering of organizational roles according to their relative authority.
Answer
Selected Answer: Hierarchy
Correct Answer: Hierarchy
Question 2
4 out of 4 points
Given that there are inside and outside stakeholders, indicate which of the following is NOT an example of an outside stakeholder?
Answer
Selected Answer: Managers
Correct Answer: Managers
Question 3
4 out of 4 points
Which theory provides a mechanism for considering complex authority relationships, including the delegation of decision making authority or control over resources from one person, the principal, to another, the agent?
Answer
Selected Answer: Agency
Correct Answer: Agency
Question 4
4 out of 4 points
The shared set of values and norms that guide organizational member interactions with each other and customers is referred to as organizational __________.
Answer
Selected Answer: culture
Correct Answer: culture
Question 5
4 out of 4 points
An organization's inputs include all of the following EXCEPT:
Answer
Selected Answer: finished goods.
Correct Answer: finished goods.
Question 6
4 out of 4 points
The process of selecting and managing organizational structure and organizational culture is termed __________.
Answer
Selected Answer: organizational design
Correct Answer: organizational design
Question 7
4 out of 4 points
__________ denotes patterns of decision making and actions engaged in by managers using core competencies to achieve competitive advantage and perform beyond competitors.
Answer
Selected Answer: Strategy
Correct Answer: Strategy
Question 8
4 out of 4 points
The process by which organizations redesign structures and cultures to move from a current state to an intended future state in order to increase effectiveness is termed __________.
Answer
Selected Answer: organizational change
Correct Answer: organizational change
Question 9
4 out of 4 points
__________ are cost savings that result when goods and services are produced in large volume on automated production lines.
Answer
Selected Answer: Economies of scale
Correct Answer: Economies of scale
Question 10
4 out of 4 points
The decision sets that individuals experience when they must decide upon "the right thing to do," even though it may go against self interests, is regarded as __________.
Answer
Selected Answer: an ethical dilemma
Correct Answer: an ethical dilemma
Unit 2
Question 1
4 out of 4 points
The forces from outside the stakeholder's group that directly affect an organization's ability to secure and utilize resources is regarded as what type of environmental force?
Answer
Selected Answer: Specific
Correct Answer: Specific
Question 2
4 out of 4 points
The transaction cost approach implies that an organization should:
Answer
Selected Answer: use relatively informal linkage mechanisms to minimize transaction costs and avoid bureaucratic costs.
Correct Answer: use relatively informal linkage mechanisms to minimize transaction costs and avoid bureaucratic costs.
Question 3
4 out of 4 points
Economic forces that shape the specific environment and the ability to acquire resources include all of the following EXCEPT:
Answer
Selected Answer: manufacturing.
Correct Answer: manufacturing.
Question 4
4 out of 4 points
__________ is the power to hold people accountable for their actions and to make decisions concerning the use of resources.
Answer
Selected Answer: Authority
Correct Answer: Authority
Question 5
4 out of 4 points
__________ is defined as how rapidly the forces in the environment change.
Answer
Selected Answer: