what contributes to the success and failure of the approach were evaluated. Lastly, a fictitious case study of business process reengineering using Hyperia technology was carried out using the integrated BPR methodology; the preparation, mapping and analysis, designing and implementation of the BPR. Consequently, the impact of the business process reengineering was clearly evident.
Table of Contents
1.0 INTRODUCTION
The three C’s of customer, competition and change have become…
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