The author sets the tone for this article with a personal anecdote-like situation; she introduces her main topic of crowded sidewalks with an interview with a pedestrian who personally faces this problem every day. She adds this to emphasize how this issue impacts the daily lives of the millions of people that live there. From this point on, Wu starts to incorporate her three main claims that relate back to this subject. Her first claim states how important sidewalks are to the infrastructure of a city, how not only is it the most used form of transportation in New York, but the “unifying glue” where it’s important to all kinds of people. She does this to inform the reader of exactly how significant these sidewalks are. Following this claim,