Accidental Damage Service For Consumer Customers

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Accidental Damage Service for Consumer Customers
Services Agreement - Terms and Conditions
BY ACCEPTING THE SERVICES AND SUPPORT DESCRIBED ON YOUR INVOICE, YOU AGREE TO BE
BOUND BY AND ACCEPT THE TERMS AND CONDITIONS HEREIN. PLEASE READ THIS AGREEMENT IN ITS
ENTIRETY. THESE TERMS AND CONDITIONS (THIS “AGREEMENT”) WILL SUPPLEMENT, AND IF IN
CONFLICT WITH WILL CONTROL, THE TERMS AND CONDITIONS OF ANY APPLICABLE SIGNED
AGREEMENT BETWEEN YOU AND DELL (INCLUDING WITHOUT LIMITATION, DELL’S STANDARD KEY
CUSTOMER PURCHASE AGREEMENT) OR, IN THE ABSENCE OF SUCH AN AGREEMENT, DELL’S
STANDARD INVOICE TERMS AND CONDITIONS OF SALE (see http://www.dell.com/terms). DELL’S STANDARD
INVOICE CONTAINING A DESCRIPTION OF THE PRODUCT YOU PURCHASED IS HEREBY INCORPORATED
BY REFERENCE IN ITS ENTIRETY INTO THIS AGREEMENT. THIS AGREEMENT IS BETWEEN YOU AND
DELL MARKETING L.P. OR THE DELL ENTITY AS SPECIFIED IN THE AFOREMENTIONED SIGNED
AGREEMENT OR DELL’S STANDARD INVOICE TERMS AND CONDITIONS (“DELL”, “WE”, “US”, OR “OUR”).
ALL CAPITALIZED TERMS AND CONDITIONS NOT DEFINED HEREIN SHALL HAVE THE MEANING
SPECIFIED IN THE AFORMENTIONED SIGNED AGREEMENT OR DELL’S STANDARD INVOICE TERMS AND
CONDITIONS.
For your one-time payment to us as specified on your invoice (the “Total Price”) for each computer or computerrelated device (“Computer Device”) plus any applicable sales or similar taxes, Dell will provide you with Accidental
Damage Service pursuant to the following terms and conditions:
1.

Covered Computer Devices: You must pay a separate Total Price for each Computer Device you wish to be covered by this Agreement. With regard to each Computer Device covered by this Agreement the following general terms, conditions and exclusions shall apply:

a. If you purchased Accidental Damage Service for a Computer:
1)

Notebooks. Only the central processing unit, internal keyboard, internal hard drives, and the computer’s built-in LCD are covered.

2)

Desktops. Only the central processing unit, keyboard, mouse, internal hard drives, and the computer’s original monitor (when invoiced as part of system order purchase) are covered.

3)

Limitations. Your purchase of this Agreement for a computer does not cover peripheral devices or components such as (without limitation) docking stations, external modems, external speakers, game devices, carrying cases, secondary monitors, external mouse on notebooks, external keyboard on notebooks, power/AC adapters, and other components not internal to the Computer Device; however,
Accidental Damage Service may be purchased separately for certain peripherals as specified in paragraph
1.b. below.

b. If you purchased Accidental Damage Service for a Peripheral:
1)

Scope. Only parts built in or on the base unit, including parts or accessories that are required for regular operation of the unit and shipped at point of sale, such as internal memory, built-in LCD, internal components/switches, built-in buttons, drawers, lids or panels, remote controls, synchronization cradles, or cables are covered. Covered peripherals for which you may purchase a separate Accidental Damage
Service contract may include devices such as handhelds/PDAs, printers, digital cameras, monitors, plasma or LCD televisions, or projectors.

2)

Limitations. This Agreement does not cover externally-attached computers, peripherals, or other devices that may work in conjunction with the covered peripheral, and this Agreement does not cover components, cases, television or monitor wall mounts, wiring, or items classified as “accessories” or “consumables” and

Accidental Damage Service for Consumer Customers Rev: 05/02/06 Ed: 11/24/09

not built in or on the base unit, such as batteries, light bulbs, disposable/replaceable print/ink cartridges, print or photo paper, memory disks, disposable memory devices, wire connections, carrying cases, stylus pens, docking stations, external modems, external speakers,
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