Aldi Customer Service Case Study

Words: 400

Pages: 2

I have been a customer of Aldi for two years now since I moved to Ohio from New Mexico. I enjoy shopping at Aldi for the main reasons that the employees are happy, customer service is exceptional, lower prices and the ever-changing selection of food. As a shopper on a budget, I go out of my way to shop at your stores over closer and more convenient grocery store chains. Upon shopping at Aldi in North Olmsted, I saw that the store was having a hiring event. This job opportunity interested me since the employees are always happy, helpful, and friendly. With my resume, I headed to the North Olmsted Aldi hiring event, and that is when I had such a horrible experience that I felt compelled to author this letter. I have many years of customer service

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