Allegro Worksheet 1 CRITERIA 1 – REPUTATION AND CUSTOMER CONFIDENCE
Risk Impact Area Low Moderate High
Reputation among hospital staff Reputation among the hospital staff is not affected or affected slightly
Recovery measurement: very few expenses are required to recover from the loss. Reputation among the hospital staff is affected.
Recovery measurement :
Not more than $50K-100K is required to recover. Reputation among the hospital staff is severely affected.
Recovery measurement :
More than $100K is required to recover.
Customer Loss
Reputation (Physicians) Reputation among physicians is minimally affected; little or no effort or expense is required to recover. Little or no change in hospital occupancy rate. Reputation
