Anne Mulcahy Case Study

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Anne Mulcahy was one of “Forbes Top 10 Greatest Business Leaders” in 2012 (Williams). She is the CEO at Xerox, a business that services document management and workflow solutions that help business and governments work better (Xerox). Their main products include printers, scanners, and ink as well as services like communication-marketing solutions, document processing and printing capabilities (Xerox). Mulcahy is from Rockville Centre, New York and has a B.A. from Marymount College. Mulcahy’s Career at Xerox is shown below. (Reference for Business)
• 1976-1991: Sales Representative
• 1992-1995: Vice President Human Resources
• 1996: Vice President and Staff Officer of Customer Operations Worldwide
• 1998: Senior Vice President and Chief Staff Officer
• 1999: President of General Market Operations
• 2000: President and Chief Operating Officer
• 2001: President and Chief Executive Officer
• 2002: Chairman and Chief Executive Officer
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She earned the job because of her experience and skills. Mulcahy transformed this troubled copy and print company. Her first step to recovering the company was ordering a recon structuring that cut annual expenses by 1.7 billion. Then she dismissed 25,000 employees and sold 2.3 billion worth of noncore assets which reduced Xerox’s long-term debt (Reference for Business). Later she paid a $10 million fine and restated an embarrassing scandal that the Securities and Exchange Commission had accused the company of bending its numbers to meet Wall Street’s expectations. She achieved her goals by staying honest and having great