Arkansas Children's Hospital Case Study

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As with many hospitals, Arkansas Children’s Hospital has experienced many changes within the last ten years. The most exciting change for the staff and management was the achievement of “Magnet” status from the American Nurses’ Credentialing Center on March 15, 2017. The vision for “Magnet” is to better the quality of nursing care through transformational leadership, structural empowerment, and improvements in healthcare. In order to achieve “Magnet” status a hospital must demonstrate a higher percentage of satisfied registered nurses, a higher percentage of patient satisfaction with nurse communication, a lower risk of thirty-day mortality rates, and lower registered nurse turnover. The application process includes an electronic application, written patient care documentation, an onsite visit, and a review by the Commission on Magnet Recognition. When a new chief executive officer is named at a hospital, everyone knows change is right around the corner. In 2013, Marcy Doderer was named CEO of Arkansas Children’s Hospital, and the staff was already apprehensive from changes in the previous years due to …show more content…
However, she did admit the actual planning for “Magnet Recognition” began in 2008. She described the ACH Professional Practice Model that serves as the foundation for professional nursing practice. This is ACH’s anchor and foundation for the model of care, which is patient and family centered care. It takes the shape of a tree, which expresses not only the professional culture of ACH, but also gives a common foundation to achieve excellence in patient and family outcomes. The concepts within the evidence-based Professional Practice Model and model of care were developed by ACH nurses in 2009 and evaluated in 2015, resulting in the current
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