Assignment 201 Communication Google Docs Essay

Task A:

Principles Of Communication In Adult Social Care Setting
Assignment 201

1.
●
●
●
●

Describe four different methods of communication
Verbal talking to each other
Picture cards
Sign language to those that might have a slight hearing
Email which a faster way of communication

2.
●
●
●
●
●

Identify three different reason why people communicate
To pass over important information.
To inform people about what is happening.
That people understand what is being said
Talk about any problems people may have either in work or outside of work.
Individuals can express how they feel about different situation

3. Give two reason why it is important to observe the reactions of an individual using the service when you are communicating with them
● Body language their face expression.
● How they welcome you into their personal space
4. Explain why it is important to find out about an individual’s:
● Communication and language needs
● Might not speak English. Learning new ways that they understand using either picture cards or sign language.
Wish and Preferences
● Learn about their personality. Get to know them better, make people happy because they know what they want.
● Knowing what people like and dislike making sure they don't feel uncomfortable with anything.
5. Explain how good communication can have a positive effect on the way a social care worker interacts with:
● Colleagues: Environment will be a pleasant. Communicate regularly therefore promoting team work.

● Individuals using the services and carers: Confidence and independence will be created/enhanced between the individual and carer due to good communication and involving the individual.
● Other professionals: Good communication with other professional bodies is a positive step which makes for better working place.
6. Using the table below, identify three examples of barriers to communication, and describe ways each barrier could be reduced.
Barrier

How it can be reduced

Get feedback from the receiver

Don’t just ask ‘Do you understand?’
They will more often than not say ‘yes’ because they see things in the way they want to understand it. Ask instead what is their understanding of the message, and how they see it.

Understand others see things differently to you

Try to predict the feelings and attitude of the receiver. What will their expectation be? What about their state of mind when you are communicating? What prejudices might they have? If you know these things before communicating, you reduce the risk of misinterpretation.

As often as possible, speak face-to-face This will allow questions and most importantly allow you to see the body language, which will convey much more meaning than over the phone or through email.

7. Describe two ways to check that communication has been understood by all involved. ● At the end

Show More

Related Documents: Assignment 201 Communication Google Docs Essay

Managing Information Technology (7th Edition) Essay