Title: A detailed perspective of a performance challenge facing Balfour Beatty United Group Ltd. (Joint Venture) within the power transmission industry requiring a learning and development solution.
Assignment
Your task is to write a report about a major human resource management (HRM) issue affecting your organisation or an organisation you know well.
The HRM issue you choose to write about should be one of the main issues discussed in the subject. Hence, choose from the following: job analysis and design, recruitment and selection, training and development, performance management, pay structure and benefits.
Write a report and make sure to include:
A brief description of the organisation and the HRM issue.
An analysis of the HRM issue. Describe the issue in detail. Explain why the issue needs improving in the organisation; make a case for change. You could include in your analysis a comparison of practice in your own organisation with industry best practice or with practice in another organisation.
A set of recommendations to enable improvement or change. Explain what could be done to bring about improvement. These recommendations should follow logically from the analysis above; they should not be an unconnected after-thought.
It is important to demonstrate your knowledge about the HRM issue and to clearly reference your sources. Read about your issue in journal articles (using AIB Online Library), books (including the textbook), industry reports, business literature, etc. Remember to note down your sources and reference your sources in the report.
In order to do well you need to structure your discussion appropriately, use good references, and clearly link recommendations to the description and analysis presented earlier in the report.Executive Summary
This report aims to address a key issue within the power transmission industry regarding the lack of ongoing training and education on safe work practices with ‘high risk’ activities. The focus is on the first step of a 6 step process which relates to the training needs analysis / assessment. As employees are engaged on a ‘project by project’ basis, and always delivered the project on time efficiently and meeting all the project KPIs, it wasn’t until one state government corporation decided to change the manner in which they conducted the visual inspection of agreed milestone completions by employing numerous full time inspectors to watch every action and work detail, that the issue was uncovered.
During the assessment process, there were 2 elements requiring clarification, a) what was the perceived level of performance of the joint venture contractor and b) what was the reality to fully understand the extent of the issue. This required 2 different approaches, a) a conceptual design of a specialized training and development program (training camp) that could be immediately rolled out and b) have the ability to visually assess behaviours ‘in-situ’ in a simulated safe environment.
The conclusion is that a number of factors were considered in developing the training camp solution which proved to be exceptionally successful with all employees then participating twice a year to keep their skills current, and to further refine safe work practices. It enabled the joint venture to continue for a number of years and also provided management an opportunity to view the natural leaders within each of the groups to be considered for promotion.
Word Count: 2739
Table of Contents
1. Introduction 4
2. Background of the operational issue 4
3. Operational issue that influence the business 6
3.1 Operational issue and contributing factors 7
3.2 Stakeholder management 8
4. Analysis of the operational process issue 12
5. Conclusion 13
Reference List 14
1. Introduction
Balfour Beatty (BB) is a leading international infrastructure group with over 36,000 employees providing infrastructure and expertise to the energy and utility sectors based in United Kingdom
