IDRBT Foundation Day
November 6, 2012
Agenda
Technology & disruptive change in banking
A transforming India
The future of Indian banking
Agenda
Technology & disruptive change in banking
A transforming India
The future of Indian banking
Disruption in banking
Banking sector early adopters of technology
Improve operation al efficiency Minimise costs Enable highspeed processin g Allow data capture and data mining Improve customer experience with enhanced internal efficiency
Developments post the year
2000
Advent of retail banking
Growing presence of foreign banks
Emergence of a universal banking model
Banks and non banks competing to serve similar customer needs
Technology driven innovation in products and access to services
Focus shifting to inclusive banking
Technology impact on banking post 2000
Infrastruct ure
RTGS (2004)1
NEFT (2005)2
Interbank Mobile Payments
System (2010)
ATM installed base of over
100,000 (over 27% compounded growth from
2006 to 2012)
POS terminals over 700,000
1. Real time gross settlement system
2. National electronic funds transfer
The disruptive power of technology Share of
Share of
ICICI Bank
transactions in 2001
transactions in 2012
Branches
94%
12%
ATMs
3%
41%
Internet
2%
35%
POS
-
7%
Call centre
1%
2%
Mobile
-
2%
Technology is in a continuing state of flux
From mainframe to minicomputer to desktop PC
And now, mainframe in a pocket Higher capacity and processing capability
Software to run the devices
Ability to connect through broadband and wireless Mobility, new platforms and the ecosystems in handheld devices
New platforms such as for payments are now challenging the traditional bank channels
The next wave: being connected 2.25 bn (32%) of world population is online today, and 1.10 bn users are on 3G
Mobile internet is ramping up dramatically
57
mn 3G users in China, y-o-y growth of 115%
39 mn 3G users in India, y-o-y growth of 840%
Mobile internet now makes up 50% of internet traffic in India
Source: KPCB
Out of 1.80 bn mobile users in China and India
One
billion will go online in two years
Connectivity in India ..
Third largest largest Third internet user user internet base base
Second largest largest Second mobile mobile subscriber subscriber base base
100 mn internet users, 800 mn mobile subscribers Broadband connectivity a catalyst
Consumers are becoming part of the cloud seamlessly without consciously realising it
Device costs will continue to drop
More and more capabilities would be available at lower costs
.. would have a significant impact on banking Agenda
Technology & disruptive change in banking
A transforming India
The future of Indian banking
India’s current positioning
China
(USD)
2003
2005
2010
2012
(E)
GDP (bn)
1,641
2,257
5,930
7,992
Per capita
GDP
1,270
1,726
3,738
5,899
1.29
2003
1.31
2005
1.34
2010
1.35
2012
(E)
GDP (bn)
590
808
1,598
1,779
Per capita
GDP
549
729
1,342
1,455
Population
(bn)
India
(USD)
Population
1.07
1.11
1.19
1.22
(bn)
India
India in in 2010
2010 was was at at the the juncture juncture where where China
China was was in in 2003
2003
(E) - estimate
Note: GDP is on nominal basis
Source:IMF
Rapid urbanisation
GDP USD bnIndia’s large metros in 2030: by GDP
India’s metros in
2030 will be as large as some countries were in 2005
Assuming an annual GDP growth of 8.0% between 2009-2018 and 7.0% between
2018-2030
Source:
Mckinsey
Resurgent rural India
Over 700 mn people across 600,000 villages
Rural growth supported by:
Changing characteristic of rural economy with reduced dependency on agriculture
Rising wealth creation with estimate of 40 mn middle & high income households by 2010
(
%
)
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