BJB Manufacturing Company Quality Management Implementation Strategy
Candace Koehn, Anna Mallory, Sabrina Oliver
MGMT 420
March 16, 2015
Debra Foland
BJB Manufacturing Company Quality Management Implementation Strategy
BJB Manufacturing Company manufactures high-end compact disc changers for the automobile industry aftermarket. The purpose of this paper is to discuss in detail the transition of BJB into a premier producer of a new market, new car, and aftermarket segments of the overall market. This paper will explain how it achieves precise quality requirements, strategic planning tactics, taskforce for submissions of recommendations utilized and vender/supplier regulations.
Stakeholders
Stakeholder needs are expressed views as they relate to specific opportunities and requirements for specific solutions at the operations level. Generally, stakeholders play a major role in the development of system requirements. They develop the basis for system validation and acceptance and serve as a reference for verification and integration activities. Stakeholders also act as a liaison and communicate between different operational levels (KCASE Editorial Board, 2014). According to KCASE Editorial Board, (2014), “Defining the problem or the issue to be solved, identifying the opportunity for developing a new solution, or improving a system-of-interest must begin prior to starting the activities necessary to define stakeholder needs and requirements” (Stakeholder Needs and Requirements).
BJB’s stakeholders need to have a clear and concise understanding of the company’s goals and objectives in order to determine what methods are needed to and embrace the mission. They need a way to measure productivity continuously, environmentally; internal and external procedures have tools in place to ensure the quality of the CD player is being enforced. Stakeholders need to formulate testing procedures within the business process, use cases, functional specifications, and risk assessments (Daintith, 2004). The results of this test will satisfy the need for validity for BJB’s stakeholder.
Product Analysis BJB CD changers are currently being manufactured at a relatively low cost. There is room to increase the cost of production in order to produce a superior high-end product for the aftermarket in the car stereo arena. The target of the BJB marketing campaign will be high-end automobile companies and their clientele, so pricing will be in accordance with that market. This allows BJB to create an extremely high quality product. The CD changers currently look much like any other CD changer on the market. The goal is to create a more luxurious high tech appearing product, and a high tech product that is aesthetically appealing to high end clients using traditional wood grain encasements. This requires new suppliers and new processes during manufacture. The standard processes used to create the current product are at least adequate; however, higher quality parts must be integrated into the product to meet the needs of BJB's new market. BJB's current CD changers are not built to last. The new target market will expect to get what they pay for. In order to meet this need, technological and structural changes are essential. The factory will have to update the equipment used to manufacture the product for the new market. The BJB Manufacturing Company already embraces high standards for environmental friendly manufacturing practices. The goal is to maintain current standards. The company will also seek to keep abreast of new processes and laws related to the environment.
Quality Management Approach BJB Manufacturing is also revamping the Quality Management approach that it uses to ensure that their new and improved quality CD changers will be sought after in the marketplace and the high-end car manufacturing sector. BJB will now be catering to a market that expects superior products and excellent customer service. In order to fulfill
