Written Assignment week 7 Bus 4406 Quality management University of the People Sidra Nazar Bajwa (Instructor) 29 May 2024.
Question: Would becoming ISO certified benefit Arnold Hospital more than implementing Six Sigma initiatives? Give at least 3 reasons to properly explain. ISO 9001 incorporates a series of standards that rigorously evaluate quality management systems and not the specific goods or services. So, Arnold Palmer Hospital getting ISO certification can have more advantages than implementing the Six Sigma initiative and the following are some of the ISO 9001 advantages according to Netizenne (2024). Credibility and the market position: ISO 9001 certification for quality management systems is a globally recognized standard…show more content… Why do you need to be a member? Arnold Hospital should continuously monitor patient outcomes, staff performance, regulatory compliance, resource utilization, and clinical quality indicators. Monitoring these aspects ensures quality care, patient safety, and regulatory adherence. By tracking patient outcomes like morbidity rates and infection rates, the hospital can identify trends and implement interventions for improvement. Staff performance monitoring ensures professionalism and contributes to a positive patient experience. Regulatory compliance monitoring helps prevent violations and maintains the hospital's reputation. Resource utilization monitoring optimizes resource allocation and efficiency while maintaining quality care (Budryk,…show more content… The ICU's quality variable is patient outcomes. Sub-causes include staffing levels, staff training, adherence to protocols, equipment availability, and infection control. These factors contribute to patient outcomes, such as nurse-to-patient ratios, ongoing education, equipment maintenance, and infection prevention protocols.
Explain Pareto charts and flowcharts.
Pareto charts prioritize improvement efforts by listing causes of issues and their frequency. For example, medication errors like wrong doses or administration errors can be listed based on occurrence frequency. Flowcharts detail processes sequentially, aiding in analysis and improvement. An example is the medication administration process, showing steps like order verification and patient identification. Suggest another tool for Arnold Hospital?
Arnold Hospital can use Failure Mode and Effects Analysis (FMEA). FMEA identifies potential failures in processes, evaluates their effects, and prioritizes corrective actions. For instance, FMEA could assess medication administration to prevent errors like missed doses. By analyzing potential effects and prioritizing interventions, patient safety can be
