case notes Essay

Submitted By randomyo123
Words: 570
Pages: 3
Open Document
Case Industry – Home care services industry in Canada (Closing the Gap)
One of top 15 home care providers in Ontario
Over 500 workers.
Government looking to intervene in the current structure of the Home Care Industry.
Home care is currently largely publicly or government funded.
Comprised of THREE segments
1. Individuals and their families who paid for the services.
2. Private insurance companies that were contracted for service to their policy holders.
3. (Largest Segment 80%) Government funded home care.
Home care is part of the larger Canadian health care system.
Publically funded, but no publically insured.
Health care expenditures per capita have grown rapidly from $500 in 1975 to $4633 in 2006 and expected to be $5170 in 2008.
Growth in expenditure is driven by increase in aging population.
Health expenditures by government is 7% of the GDP in 1975 increasing to 10.5 by 2006 and were expected to reach 10.7 in 2008.
Health expenditure growth was outpacing the overall economy growth.
Government accounts for 70% of expenditures – Private 30%.
Ontario expended largest amount on health care at 67.7 billion. 50% of budget allocated to Local Health Integration Networks. 35% to Ontario health insurance (primary physician compensation) and 15% to other providers paid for CCAC.
CCAC hours breakdown 64% personal support and homemaking, 29% nursing, 7% for therapy providers.
Service providers for home care: Profit and not-for-profit.
Total of 90 Service providers in Ontario. 21 with annual revenues of more than $10 million, 8 with revenues between 5-10 mil and remaining under 5 million.
CCAC selected providers based on an RFP bidding process. (Previously bidding was done based on lowest price). No measure of quality and no follow up of quality.

Change in 2005 to the bidding process was proposed and Elinor Captan and her team conducted a review of the current process.
Prequalification process changed to each company having to be subjected to a quality inspection on each one of the services they provided once a year. This process assessed quality as well as operational and financial capacity. This assessment decided the size of contracts that each company could bid on. But the
Show More

Related Documents: case notes Essay

Teaching Notes For The Cases

IM for Lovelock & Wirtz, Services Marketing 7/e Teaching Notes for the Cases Section 4 APPENDIX 4-1 NOTE ON STUDYING AND LEARNING FROM CASES INTRODUCTION TO CASES The cases featured in this book are representative of real-world problems that managers in different service organisations have to face and resolve. They describe problems from a wide variety of industries in several different countries. Some of the events depicted took place recently, while others occurred some years ago but still contain…

Words 1614 - Pages 7

Tesla Case Notes Essay

Case notes Organizational health & performance (desired state) “Super dedicated team” Outsold both Nissan and GM I EVs (also outsold BMW and Audi) Raised sales target, awards etc.. This will help us to justify why we are essentially taking on the same current strategy of continuing to sell high performance cars Emphasize trade-off of performance / mass production of economy style cars “What is Strategy” article The Growth Trap “compromises and inconsistencies in the pursuit of growth will erode…

Words 1049 - Pages 5

Case 37 Note Essay

Case #37 Baker Adhesives Synopsis and Objectives Baker Adhesives (Baker) has just made its first foray into international sales and must come to grips with the impact of exchange-rate changes on the profitability of a past order. The company must also formulate a strategy for dealing with exchange-rate risks for future orders. The case is intended as an introduction to exchange-rate risk and the management of that risk. Upon receipt of payment from a past order, the firm realizes that…

Words 902 - Pages 4

Case Study Notes Essay

Situation Analysis Internal Factors: * BD virtually created the power tools industry in the 1900s, maintained #1 share position in position in consumer and professional industrial segments, its entry in the relatively new P-T segment held a 9% share. * Trade was asking for advertising allowances and rebate money on BD tradesmen products, profit was near 0. * Research studies showed BD to be among the brand names of the world, tools being highest quality * BD was the world’s largest…

Words 559 - Pages 3

Case Notes 5 Essay

Unions and Collective Bargaining Individual Project 4 Charlotte Broadus Indiana Wesleyan University Dr. Edward Sherbert Unions and Collective Bargaining Individual Project 4 Unions are the backbone of our national employment as the first unions organized in the 1820s were against excessive taxation, and prison labor as competition. Unions stood for public schools and poor and middle-class workers, they argued that the government protected the upper class, employers, and management by allowing…

Words 506 - Pages 3

Case Note: Smith V. Shannon

Case Note Smith v. Shannon, 100 Wn. 2d 26, 666 P.2d 351 (1983) Facts In February 1976, Vera Smith was referred by her attending physician Dr. Raymond Lynberg to Dr. Roger Shannon, a radiologist with defendant Radiology Associates of Spokane. Regarding Ms. Smith’s possible kidney complications, Dr. Shannon chose to administer an intravenous pyelogram (IVP) to Ms. Smith and took X-rays on her kidneys and ureters. Before administering the IVP, Dr. Shannon…

Words 1496 - Pages 6

A Note On The South Carolina Church Murder Case

Criminal case/current event Nicholas Bender Rasmussen College Author Note This paper is being submitted on July 11, 2015, for Susan Murray’s J106 Criminology course. Criminal case/current event I am writing about the South Carolina church murder case. Dylann Roof, a 21 year-old white male, is being prosecuted for the murder of nine individuals on June 17, 2015. He allegedly walked into a historic African American church in Charleston, South Carolina and shot and killed nine people…

Words 444 - Pages 2

Essay on Southwest Airlines 2002 Case Notes

Southwest Airlines 2002: An Industry Under Siege Thursday, June 18, 2015 1:06 PM I. Southwest Airlines 2002: An Industry Under Siege A. As Colleen Barrett, President and chief operating officer, put it at one gathering of the top management team, "Recent events have made it increasingly difficult to live up to the promise to customers in our ads that 'You are now free to move about the country.'" B. Changes in the airline operating environment after the terrorist attacks of September 11, 2001…

Words 2067 - Pages 9

Essay on Chapter 1 Notes And Closing Case Questi

Chapter 1 The Strategy-Making Process LEARNING OBJECTIVES 1. Specify the relationships between superior performance, profitability, competitive advantage, and sustainable competitive advantage. 2. Identify the roles and responsibilities of strategic managers at different levels within the organization. 3. Outline the main components of the strategic management process (covered in subsequent chapters) and show how they fit together. 4. Explain why formal strategic planning may not always lead to success…

Words 3837 - Pages 16

Essay about Weekly Case Note 5 Twitter

Weekly Case Note #5 - Twitter Twitter supplied an simple and effective service to users by providing an platform to share small messages globally. It is designed to accommodate social networking. Decisions to achieve a balance between revenue generating and privacy responsibilities of users. Twitter possesses a large database of information, including personal information, personal messages of users, and company information that can be traceable to users. The management is deciding whether to monetize…

Words 476 - Pages 2