Case Study 1 Essay example

Submitted By Ziyang-Liu
Words: 1769
Pages: 8
Open Document
Ziyang (Zee) Liu
Homework #1
Professor Fleischman
03/20/2015

Case Study 1

This business ethics case study is given a scenario talking about Joe, a newly promoted district manager of computer operations for a large company, who has asked by Mary, Joe’s supervisor to report a positive feedback on a recently installed software to the CEO of the company. The problem is that the CEO recently received an anonymous letter from one of his employee to complain the poor performance of this software and Joe is also fully aware as well as agrees with the situation. However, Mary is the original supporter of this program and insists Joe giving a positive feedback to cover up the inefficiency of the software. Otherwise, Mary has implied to Joe that he could loss his job if he didn’t follow her directive.

The ethical decision making model, or so called the ethical cycle is the proper approach to the case study. Ethical cycle has six key elements, including moral problem statement, problem analysis, and options for actions, ethical judgment, reflection, and morally acceptable action.

To begin with the identification of the moral problem, in this case, the moral problem is involved with several aspects of business integrity, such as being honest, truthful, striving for fairness, taking responsibility, and maintaining concern for the greater good.

For instance, first, if Joe did what Mary asked him to do and gave a positive feedback to the CEO of the company, then Joe is apparently lie to himself by his understanding of given situation. He agrees that the performance of the software did not meet the company’s expectation, so he will not be truthful. Secondly, It is also not fair to the employee who has the same concern of using the software as well as it is not fair to the CEO to receive dishonest opinion. Thirdly, Joe is the manager of computer operations. It is his duty to keep company’s operation system running in excellent condition in order to contribute its best performance from making profit for the company. Joe’s responsibility is to keep the best interest for the company and the CEO is the most influential representative of the company. It is Joe’s job to report his professional point of view to the CEO and he is not responsible for covering up for Mary due to Mary’s poor judgment on her personal interest. Not to mention that if Joe did take his responsibility, then Mary’s position would be evaluated and there is a possibility that lead her career in danger. Lastly, the greater good is obviously to protest the business and create the best output for making greater profit for the company. However, the dilemma is also quite obvious. Joe could very well loss his job if he did everything he was suppose to do for the seasons above. Therefore, no matter which route Joe is going to take, the people will be affected by the resolution of the problem are the company/CEO, Mary, and Joe himself. It is not hard to see that moral issue of the problem involved with Joe’s decision on how his will report to the CEO his feedback. If he lies, then he will damage his integrity, which will not only hurt his career in case the company eventually find out the truth behind the software performance, but also jeopardies the integrity of the company by tolerant dishonest and mismanagement in the company as well as hurts the profit making process. On the other hand, if Joe did speak for the truth, then Mary will be certainly possible to match her word and fire Joe from disobey from her by putting her in disadvantaged situation.

Problem analysis contains three major key points. Some of the analyses have been explained in the moral problem statement. Here is the overlook to reinforce the statement. First, the stakeholders in this case are Joe, Mary, the CEO, the company as a whole, all employees, and consumer this company. The outcome upon Joe’s action could possibly lead himself to loss his job if he speaks the truth. As a result, Mary will be probably
Show More

Related Documents: Case Study 1 Essay example

case study 1 Essay

Case Study 1: Martin Martin, a behavior analyst, is working with Sara, a 14-year-old girl with severe developmental delays who exhibits self-injurious behavior (SIB). The self-injurious behaviors included pulling her hair, biting her arm and banging her head against the wall. After conducting a functional analysis, Martin decided to employ an intervention program consisting of differential reinforcement of other (DRO) desired behavior. Martin collected data on Sara's SIB before and during the intervention…

Words 1097 - Pages 5

Case Study 1 Essay

Arman Rahman October 7, 2014 15.411 Case Study 1 i. Determining Benefits and Costs for Future Generations, Science on July 26, 2013 ii. Improve economic models of climate change, Nature on April 4, 2014 To Whom It May Concern: The Office of Management and Budget of the United States needs to reevaluate the Social Cost of Carbon and loss of Gross Domestic Product due to climate change with recent scientific developments and a declining discount rate to form a more appropriate response to the issue…

Words 869 - Pages 4

Case Study 1 Essay

1. Case Study: Struder International Melinda Nesbitt Mid-Continent University MCU-6003 2. Case Study: Struder International Like many…

Words 1174 - Pages 5

Case Study 1 Essay

Case Study #1 Mandatory HPV Vaccine Xavier Payne Western Kentucky University February 23, 2015 The HPV great but there are still those who do not want government to have so much control or say in their family business. Then there are those who are all for the HPV vaccine. There are also those who feel it’s in everyone’s best interest. Which then creates an issue ethics should the FDA approve mandatory Gardasil for vaccination for girls from the age of 12 to 16. First off, there is the side…

Words 889 - Pages 4

Case Study 1 Essay

lawrencelkh1989@gmail.com | * Unit name | * Strategic Marketing 310 | * Unit code | * 3900 | * Assignment title | * Case Study One | * Date submitted | * 8th of April 2013 | * | * | * | * | * Marker’s comments | * | * Recorded mark | * | * Marker | * | * Comments | * | Question 1. What competences has IBM had to invest in arising from its transformation from a ‘product-centric’ to a ‘service-centric’ organization…

Words 3265 - Pages 14

Case Study #1 Essay

ECE 121 Case Study #1 1) When it comes to Jose’s short-term health, I believe he will gain more weight leading to a low self-esteem. Considering all the unhealthy food choices he makes, such as potato chips, soda, and fruit drinks. This in the long run will have a huge impact on his self-esteem and the way he sees himself. As for his long term health, if he keeps up with such an unhealthy diet it could lead to obesity or even diabetes. On the bright side if both Jose and his mother decide…

Words 522 - Pages 3

Case Study 1 Essay

Shaylania McDaniel Case Study Toyota: Building Cleaner, Greener Cars Toyota seems to flip the order of the three concepts of social responsibility. Since Japan is a high-context culture, where social responsibility is a key precept, it is no surprise that Toyota’s core principle (“to contribute to society and the economy by producing high-quality products and services”) underlines society over the economy. In truth, it is actually more of a cycle, than a linear equation. The production of high-quality…

Words 636 - Pages 3

Case Study 1 Essay

Ritz-Carlton Hotel Co. and Supplement Case Study & Presentation Bui, Vy – 100737215 Caldwell, Rebecca – 100800271 Do, Ryan Hai – 100778091 Liu, Leo – 100920206 George Brown College Professor: Gary Hoyer - HOST 4113 Due Date: January 20, 2015 The Ritz-Carlton Experience Service is very important aspect in doing business in the hospitality industry. Basically, the Ritz-Carlton is selling a service. They show their service philosophy to new employees on the first day of orientation “We are…

Words 1624 - Pages 7

Case Study 1 Essay

Bret Hanson Professor Dee Malone MBA 554: Managerial Finance 30 November 2014 Week 2 Case Study - Chem Med To steal a cheesy line from Tommy Boy, a classic Chris Farley movie, “Any business that tries to wait it out will be just that, out. In auto parts, you're either growing or you're dying. There ain't no third direction.” While this line is pertaining to the crisis facing his father’s auto part company, we can construe the line to apply it to the health and quality dilemma that McDonalds, and…

Words 871 - Pages 4

Essay on Unit 1 Case Study 1

Unit 1 Case Study 1 Sara Haziza ITT Technical Institute Michael Naji You asked me a few questions about the blood in our body. I thought I would answer them all at once in written form. The first question you asked was about our hematocrit levels and the significance of a lower than normal level. Now, our hematocrit determines the volume of red blood cells in our body. It is looked at in terms of percentages like 50% or 60%. The normal levels are different in males and females. The normal…

Words 589 - Pages 3