Case Study: Dispatcher Contacted Mobile Crisis Management

Susan from Randleman Medical Center at 702 S. Main St. Randleman, NC 27317 contacted Mobile Crisis Management (MCM) to refer Kimberly Vance, a 32 year old white female, for recent suicidal ideation without a plan. Dispatcher contacted Qualified Professional (QP) to respond to crisis. QP contacted Sandhills Center (SHC) to see if Mrs. Vance had any current enhance services. SHC staff reported she was not in their system. QP contacted Susan of estimated arrival time. QP arrived at Randleman Medical Center at 4:45pm.

At the time of the assessment Mrs. Vance is sitting in a room in her doctor's office alone. She is calm and cooperative. Mrs. Vance reported recent worsen relational issues and conflicting relationship with her friend at work as

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Case Study: Dispatcher Contacted Mobile Crisis Management

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