Case Study: Property Managers Reveal Seven Pet Peeves

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Property Managers Reveal Seven Pet Peeves

We asked property managers, “What are the most annoying issues you face as a Property Manager?” - and they answered...

Several of the replies we received were about dealing with people (i.e. angry tenants; people that speak a foreign language; handling evictions). This list includes seven of the most annoying people issues faced by property managers, (you are going to relate to number six!)

Screening Residents

While interviewing and screening potential tenants, a property manager’s communication skills are put to the test. A common complaint reported by property managers is when people demand to know if there’s children in the building but because of fair housing laws - they are unable to tell them.
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Tenants that Habitually Break the Rules

Typical rules for apartment complexes are in place to maintain safety and upkeep the appearance and atmosphere of the building/s. When tenants disregard the rules, work and stress increase for the property manager.

3. Parking Violations

Parking is an ongoing saga for property managers with frequent problems such as not enough parking spaces for tenants. Often, instead of using only their assigned parking spaces, tenants will take up spaces that belong to other tenants. Other frequent problems include those visitors and tenants that simply park wherever they please - regardless whose spot they use.

4. Doors Propped Open

You go to the property to check on things, and you see the front communal entrance door propped open. Grr… Tenants that leave doors propped open can get under the skin of any property manager… fast!

Number of reasons exist as to why leaving doors open is such a problem. First off, leaving the communal door open is a huge security risk for all the other tenants, not to mention the increased liability this puts on the property owner. In addition to the security risk, the issue of energy efficiency is at stake, which can raise the cost of rent for all tenants if it exceeds the usual amounts due to a door habitually left