Case Study Vermont Teddy Bear

Problem Statement

The root problems in the Vermont Teddy Bear (VTB) case are that operations are not flowing smoothly because many applications are linked together through the complicated middleware. Each department uses a different software package; therefore VTB lacks a strategic IT alignment. There is also a restriction with the due to their poor 455Customer Relationship Management (CRM) system. There will also need company’s sales processes and logistics due to funds not being used for efficient IT structure. VTB needs to implement an Enterprise Resource Planning (ERP) system that would manage the complexities of the middleware that links the different IT platforms. VTB has operational struggles partially to be an overhaul of applications developed by former employees to rectify problems with those applications,

Alternatives

Stetzel discovered that a large amount of time was being wasted with IT employees spending too much time fixing issues within the middleware. This time could be spent working on other projects and developing other organizational …show more content…
The architecture of this system will determine how successful it will be in the long run. According to the text, having a defined architecture is important because it provides a blue print for turning the business strategy into a plan. (Pearlson, Saunders & Galletta, 2016). With this blueprint, a manager can work along with the IT architect to translate the business requirements into a more detailed view of the systems requirements, standards, and processes (Pearlson, Saunders, & Galletta, 2016). With proper planning, implementation of an IT architecture and infrastructure has the potential to be successful. This requires the IT architect and IT manager to understand all components and technical requirements of the

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