Case Study: Carl Robins
Latisha Dow
COMM/215 Essentials of College Writing
Gayle Thomas
February 14, 2011
Case Study Page 2
My consulting company has been hired by ABC, Inc. to evaluate some problems involving management. Once the analysis is complete it will identify and recommend ways to improve the hiring process of ABC, Inc. During the recent hiring process several problems became apparent. Once my company gathered information from ABC, Inc. it was concluded that lack of planning skills and time management on behalf of the newly hired campus recruiter, Carl Robins resulted in not being able to hold the orientation at a specified time. My consulting company suggested that in order to …show more content…
Following these steps will decrease these types of events from happening in the future.
Proposed Solution
ABC, Inc. should implement a more structured plan and procedure for conducting the hiring process in order to resolve and maintain issues presented in this case. Everyone that is affected due to the stated issues needs to get together and come up with a detailed outline of the hiring process. In this outline should include schedules, sign-off checklist, requirements, and so forth. With this outline it provides a guideline of what is expected of the employees and how things should be done with some variations.
Keeping with the company’s morale should be important to any organization. Ways to make the company operate to the fullest of its capabilities is also very important. For improvement of interpersonal and managerial skills, communication, employees must take training classes at least several times during the year. There are several ways to provide this training and they include workshops, courses, or employee/manager monthly meetings. With these types of activities the problems in any area can be addressed and evaluated on a regular basis.
Case Study page 5
Recommendations
The main solution is to deal with the communication issues and the procrastination. Procrastination is a bad look for the company. Carl has proven that he is a good employee by hiring 15 new trainees but his habit of procrastination has