In Chapter 1, the author presents a situation where one of the main characters, Tom Callum, gets hired for the Zagrum company. After going to many interviews and getting no response from the company, he finally gets hired to manage one of their merchandise lines. Prior to this he worked for one of Zagrum’s competing companies. Yet, he wanted to work for the top company. Mr. Callum attends a meeting led by Mr. Jefferson, Zagrum’s executive vice president where he hears his coworkers talking about methods that are key to the business’s success, but he is clueless as to what they are speaking about. Mr. Callum spends his first month at the company trying to give the best first impression by arriving to work early and leaving last in hopes that
