Kady kabalo
Level 4 BTEC higher national certificate
Unit communication in health and social care organisation
In this essay I’m going to review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings.
Setting home care
Case study
Mr hammed has recently had a stroke which has left him unable to walk, use his left arm to speak clearly. Although Mr. hammed may get back some of these abilities, he can understand everything that people say to him. However, he cannot respond clearly. People who often try to guess what Mr. hammed is saying and he has to shake his head if these are right.
I’m going to give some example hoe these barriers may be overcome and that
The reason of working in partnership is Holistic approach, promote integration, reduce duplication, pool resources, maximize expertise, and ensure a consistent approach.
1. Sensory deprivation. If the patient is blind, this barrier can be overcome by the members of staff when they help the patient or service user by physical holding him or her by the hand with orientation and also to give a stick so that the service user is able to move around safely and find his or her way.
2. Foreign languages this barrier can be overcome by a thoughtful staff provided they call a translator to translate in the language that the person can understand.
3. Jargon this barrier can be overcome by a thoughtful member of staff when the member of staff explains the technical language which he or she uses to the service user so that service can understand what is going on.
4. Slang this barrier can be overcome in the same way as one can overcome the barrier of jargon. This barrier can be overcome when the member of staff explains everything that is going on when offering the service to the service user.
5. Dialect this barrier can be overcome by a member of staff when the member of staff explains or clarifies the dialect that is being used so that the service user knows exactly what is going on and also avoids making unnecessary mistakes.
6. Acronyms this barrier can be overcome when the service user explains the meaning of each initial or initials to a particular service user, so that the service user can understand what the acronyms mean in order to avoid confusion and misunderstanding. Also, this is important in making sure that the patient is calm and patient.
7. Cultural differences this can be overcome by a thoughtful member of staff when a member of staff first of all tries to find out a particular body language may mean when
