Traditionally we would think of an employer and employee relationship, but often, in an example like Zipcar given in the article, consumers “know others have used the cars, but have no desire to interact with them.” In a traditional work relationship, the “boss” would interact with their employees, forming a bond, where in an “access economy” (Eckhardt), the consumers have no interest. Their article speaks primarily of this, and at the end, mentions what is needed for an economy to be considered an “access economy.”