Continuous Quality Improvement (CQI)

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Continuous Quality Improvement (CQI)
Healthcare organizations move towards continuous quality improvements by gaining momentum since 1990 and incorporates the patient’s perception towards quality assessment (Al-Abri & Al-Balushi, 2014). Continuous improvement culture is defined as “all members of the organization work together on an ongoing basis improving processes and reducing errors to improve overall performance for the customer” (Fryer et al., 2007 & 2013). Continuous quality improvement is an evolutionary process that enables the staff to identify areas that need the most attention. “Continuous quality improvement (CQI) approaches are increasingly used to bridge gaps between the evidence base for best practice, what actually happens …show more content…
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