County Clinic Office Assistant Case Study

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Pages: 1

County Clinic Office Assistant
The office assistant is responsible for data/key entry activities assigned, schedule appointments, communications, inner office customer service and other assistance as needed by the clinic staff.
Tasks KSAOs
Specific Tasks Task Dimensions Importance (% time spent) Nature Importance to Tasks (1-5)
Data Entry of data information/data collection, entry and records management with accuracy and attainment. Clerical 95% Knowledge of clinical software 4.9
Budget Management
Collecting/receiving funds necessary for the operation of the clinic. Accounting 100% Data 5.0
Consumer Service consistently display and exercise positive customer service. Social Skills 100% Able to interact with diverse people 4.8
Outcomes

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