Dean Johnson Case Study Essay

Words: 265

Pages: 2

Dean Johnson is one of MCT’s newest drivers, he recently reached out to Lindsay Carroll our Marketing Coordinator through Facebook, voicing his concerns his words “recruiter lies and delivery manager delays” (see the attached email). Lindsay reached out to me for help, I called Dean to have him explain to me what his concerns were. I was hoping you could help me to help Dean.

Please see below his concerns:

• He’s out 14 days @ a time, without any home time, when he was told by his recruiter that he would be out a maximum of 10 days home on a regular basis. Since he has teenage children he needs to be home more often to assist his wife with the kids.
• His unit only goes 63 mph – he feels we don’t trust him to drive faster even though he’s

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