HI 5005
Management and Organisations in a Global Environment
Holmes Institute: MBA Program
HI 5005
Management and Organisations in a Global Environment
Next Week’s Session:
SESSION 6
Decision Making (continued)
• Session 7: not Wed 4th Sept 1:30 – 4:30 but Mon 9th Sept 1:30 – 4:30
Luthens, F. (2005) Organizational Behaviour, 11th ed., McGraw Hill,
New York pp. 345-373
And then the following week
Solomon Asch (1955) Opinions and Social Pressure,
Scientific American, Nov 1955, pp. 31-35
• Session 8 normal Wed 11th Sept 1:30 – 4:30
Milgram, Stanley (1963) Behavioral Study of Obedience, Journal of
Abnormal and Social Psychology, 67 (4): pp. 371-378
Betts R K, Mahnken T (2003) Paradoxes of Strategic Intelligence:
Essays in Honor of Michael I. Handel , Routledge USA
Tversky, A & Kahneman, D (1974) Judgement under uncertainty:
Heuristics and biases, Science #185, September, pp 1124-1131
Arnott D (1998) A Taxonomy of Decision Biases, Technical Report 1/98
Lecture/Assessment Schedule
Week
Topic
Overview Of Managerial Decision Making
Decision-Making Approach
• Rationality
• Bounded Rationality
• Intuition
Assessment
Schedule
1
Foundations of the
Study of Management and Organisations
2
The Nature of Globalisation: National Culture
3
Organisational Culture and Management
4
Organisational Structures and Design
5
Decision Making
6
Decision Making (continued)
Types of Problems and Decisions
• Well-structured / programmed
• Poorly structured/ nonprogrammed
Decision-Making
Process
Decision-Making Conditions
• Certainty
• Risk
• Uncertainty
HALF WAY MARK
Prof Peter Schmidt
Decision
• Choose best alternative - maximising
- satisficing
• Implementing
• Evaluating
Decision Maker’s Style
• Directive
• Analytic
• Conceptual
• Behavioural
Prof Peter Schmidt
© Copyright 2003 Pearson Education Australia
4
1
Overview Of Managerial Decision Making
Overview Of Managerial Decision Making
Decision-Making Approach
• Rationality
• Bounded Rationality
• Intuition
Types of Problems and Decisions
• Well-structured / programmed
• Poorly structured/ nonprogrammed
Decision-Making
Process
Decision-Making Conditions
• Certainty
• Risk
• Uncertainty
Decision
• Choose best alternative - maximising
- satisficing
• Implementing
• Evaluating
Decision Maker’s Style
• Directive
• Analytic
• Conceptual
• Behavioural
Decision-Making
Process
Herb Simon’s Model Henry Mintzberg’s Model
1. Intelligence
1. Identify (Diagnosis: strong on mild but
2. Design
3. Choice
2. Develop (Search and Design Groping)
3. Select (Judgement (intuition), Analysis (logical),
weak on severe decisions)
Bargaining (politics in the group)
Authorization)
Prof Peter Schmidt
5
© Copyright 2003 Pearson Education Australia
Overview Of Managerial Decision Making
6
Now, look more closely at Decision Making Approach
Decision-Making Approach
• Rationality
• Bounded Rationality
• Intuition
Economic Rationality
Activity Based Costing
Economic Value Added
Decision-Making Approach
• Rationality
• Bounded Rationality
• Intuition
Bounded Rationality (Simon)
Types of Problems and Decisions
• Well-structured / programmed
• Poorly structured/ nonprogrammed
Decision-Making
Process
Decision-Making Conditions
• Certainty
• Risk
• Uncertainty
Prof Peter Schmidt
Decision
• Choose best alternative - maximising
- satisficing
• Implementing
• Evaluating
Decision Maker’s Style
• Directive
• Analytic
• Conceptual
• Behavioural
Prof Peter Schmidt
Satisficing
Intuition
Judgmental Heuristics
Unconscious Biases
Social Model: Influences
Milgram’s experiment
Ache’s experiment
Decision-Making
Process
Prof Peter Schmidt
© Copyright 2003 Pearson Education Australia
7
8
2
Overview