1. Explain 3-5 things you learned from this chapter.
The chapter mentions the use of diagnostic tools to build up a knowledge base and confidence about the changes in an organization. The use of models captures the relations between variables and identifies where change is needed when things are not going well. This is a valuable move in order to manage the changes in your organization.
The chapter introduces a range of diagnostic tools that can be applied to the management of change. Mentioned are tools that are designed to highlight a particular aspect of the change process, and diagnostics models that look at the operations aspect of the organization. It mentions the on how a diagnostic device adds value, and is used and relates to what sort of manager of change you are. The example of the navigator; the change manager as navigator, will find the diagnostic tools attractive, because the models are ways of “mapping” the environment they describe.
2. Provide 2 questions you have on this chapter or otherwise describe 2 things that you did not understand.
In the lecture Burke mentions the benefits or five ways in which organizational models can be useful:
1. By making the complexity of a situation where thousands of different things are “going on” more manageable by reducing that situation to a manageable number of categories.
2. By helping identify which aspects of an organization's activities or properties are those most needing attention.
3. By highlighting the interconnectedness of various organizational properties (e.g., strategy and structure).
4 .By providing a common “language” with which to discuss organizational characteristics.
5. By providing a guide to the sequence of actions to take in a change situation. Whether or not a specific model can do this depends on whether or not it includes differential weighting of its various component factors, as does, for example, the Burke-Litwin model.4
I do not understand how an organization goes on without some sort if model or structure framework that captures changes internally, because changes cost money and an organization that does not have that capability to monitor change looses time and money. 3. What are 2 things you read that you agree and/or disagree with? Explain why you agree or disagree.
The chapter mentions Strategy, as being the one issue in with which an organization has to deal with what it is seeking to achieve and how it intends do so. Having an assessment and being able to diagnose upcoming changes to an organization brings about a way to maneuver and have a vision on what steps to take in order deal with new solutions to a way ahead.
When an organization is transforming Change and Strategy are both elements that change with it. Having a model to assess and diagnosed, change aid in the building of solutions to tackle change and strategy.
4. Provide a 200-250 word general assessment and review of the chapter by considering the