Factors That Influence Communication

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BTEC Level 3 Certificate in

Factors that influence Communications

Introduction

This assignment requires that you attend a work experience placement.

Task One (for P3)

Explain the factors that can have a positive and/or negative affect on interactions, You need to look at those factors that can influence a communication and make it more effective or less effective .

Make sure you cover environmental as well as personal (i.e. barriers) factors.

Use examples from work experience to support your work. This means looking at the environmental and personal factors that affected your interactions, and those of other people in your chosen organisation.

You should endeavour to use this work to prove your understanding of ‘environment’ and ‘barriers’ as listed in part 2 on page 3 of the Unit 1 specifications.

Task Two (for P4)

Explain what strategies can be used by a carer to overcome barriers to communication. You will need to explain what carers can do to deal with factors and negative influences that are reducing the effectiveness of a communication.

Make sure you cover what human and technological aids can be used as well as strategies that staff can use.

Use examples from work experience to support your work. This means looking at the strategies and aids used by you, and by others in your chosen organisation.

You should endeavour to use this work to prove your understanding of ‘communication and interpersonal interaction’ and ‘aids to communication’ as listed in part 3 on page 3 of the Unit 1 specifications.

Task Three (for M2)

This task follows on from both Task One and Task Two.

It requires that you develop the work you have already done to consider and review the strategies used by you and by others in your chosen organisation to overcome barriers to effective communication.

The difference is that instead of just describing and explaining as you did in Tasks One and Two, here you have to make well-judged comments about the strategies and aids that you and others used. For example, you can comment on why a particular strategy or aid is more effective for a given situation than another.

Support your comments by relating them to the examples and experiences you have described above. Merit work will have more such examples than pass work.

To gain a merit your work will need to consider a wider range of strategies and aids and carry greater depth and detail. It will need to show a
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