Authors’ perspective
Based on the case’s description, the authors are representing Lacey Jefferson because we know a lot of information about Lacey Jefferson, and we know just a little about Lacey Jefferson’s manager, the other firefighters where she works, and the officer of Employee Relations, who got the promotion. Moreover, all information we have about these people was collected from Lacey Jefferson’s point of view.
The report provides Lacey Jefferson’s opinion about the management of the firefighter department but does not provide the opposite sides’ standpoint. Therefore, the readers have great empathy with Lacey.
Recommendation
The key issue in this case is that the policies of firefighter department do not define specifically which
