Customer's Right And Enterprises Social Responsibility And Ethics

Submitted By songsing
Words: 732
Pages: 3
Open Document
Customer’s Right and enterprises’ Social Responsibility and ethic

As an enterprise, it should not only consider its own benefits, but also take serious consideration of the social responsibility and business ethics. Although the law system is getting organized, some enterprises still do quite lots of harm to the customers. In my paper, I choose two companies in China and Switzerland’s, which have brought great harm to the young and infant. Though this group has the protection from the law which has been made such as customer protection act, food safety law and minors protection act, because of the lag of the law practice, it has brought great bad effects to them. Only the enterprises raise their social responsibility and business ethic practice, the harm to customers will avoid.

Here I choose two cases to illustrate my topic. One is Nestlé Subsidiary involves drink for Kids Is agency which first challenging deceptive probiotic advertising. The other one is Sanlu power milk which caused the infant kidney stones.

“The FTC complaint charges that from fall 2008 to fall 2009, Nestlé Health Care Nutrition, Inc. made deceptive claims in television, magazine, and print ads that BOOST Kid Essentials prevents upper respiratory tract infections in children, protects against colds and flu by strengthening the immune system, and reduces absences from daycare or school due to illness.” With the Committee FTC, Nestlé HCN has agreed to stop claiming that BOOST Kid Essentials will reduce the risk of colds, flu, and other upper respiratory tract infections unless the claim is approved by the Food and Drug Administration. Nestlé HCN also has agreed to stop claiming that BOOST will reduce children’s sick-day absences and the duration of acute diarrhea in children up to age 13, unless the claims are true and backed by at least two well-designed human clinical studies.

Under the FTC Act, an advertisement is deceptive if it contains an important misrepresentation or omission that is likely to mislead a reasonable consumer. Nestlé sold a drink called Boost Kid Essentials, which contained probiotics—good bacteria that aid digestion and fight bad germs. But Nestlé claimed that Boost would prevent children from getting sick or missing school, assertions for which the company had no evidence. In a settlement with the FTC, Nestlé promised to stop making such claims.

From another example of Sanlu milk powder event, the melamine is discovered when three infants had found kidney stones in one hospital. One reporter called Hument began to seek the truth. After different government departments’ researches, it finally found that the milk powder really brought great harm to the infants’ health. Under the customer protection act, the operator of Sanlu has violated “Operator shall ensure that the goods or services they offer to meet the requirements of personal and
Show More

Related Documents: Customer's Right And Enterprises Social Responsibility And Ethics

Final Paper

GVPT100 5/8/13 Final Paper Assignment Religious Attendance and its Affect on Feelings toward Homosexuals For a long time, it has been known that the more religious an individual is, the less likely he/she would be to have positive feelings toward gay men and lesbians. This is because many religious ideologies characterize homosexuality as a sin. Religion is usually introduced to one at a young age so those attitudes and beliefs would stick with a person despite a changing society, like the…

Words 631 - Pages 3

Final Paper

ETH125 10/7/12 Final Paper I have learned that the United States is very diverse in everything. Not just people, but culture and religion too. There are so many different cultures that live in the United States today it makes my head spin. I ride public transportation to work everyday and to see all the different cultures of people that ride the same thing is wondrous. I just sit back and listen to all the different things going on around me and think “Wow, I am in the “Melting Pot”…

Words 1064 - Pages 5

Final Paper

interesting "hook" to reel your reader in. An introduction can begin with a rhetorical question, a quotation, an anecdote, a concession, an interesting fact, or a question that will be answered in your paper. The idea is to begin broadly and gradually bring the reader closer to the main idea of the paper. At the end of the introduction, you will present your thesis statement. The thesis statement model used in this example is a thesis with reasons. Even though Parents have the right to choose their own…

Words 1154 - Pages 5

Final paper

Week 5 - FINAL PAPER Karri Hackley PSY 303: Abnormal Psychology Instructor: Dr. Edward Fischer 8/4/15 PSYCHOLOGICAL REPORT Client name: Ernest Hemingway DOB: July 21, 1899 Race: White Ethnical affiliation: Caucasian Residence: Ketchum, Idaho Sex: Male Gender: Male Orientation: straight Religious affiliation: Catholic Marital status: Married # of children: 3 Occupation: Author Education: High School PRESENTING PROBLEM (Clearly specify the situations…

Words 1528 - Pages 7

abortion final final paper

life and an unplanned pregnancy is one of those things that happens. Yes, we could have protected ourselves better and so could have the man we chose to be with because it’s as much his responsibility as it is ours but in the end we will make the final decision on whether to keep it or not. In the end it’s our choice and no one and nothing has the right to tell us what to do with our bodies, no matter who they are. “Only one voice needs to be heard on the question of whether a women will or will…

Words 1719 - Pages 7

final paper

record companies money. Morales The seemingly innocent act of downloading music for free isn’t just hurting the music industry, but it’s morally wrong for people to do it. When we are children, we are taught not to steal candy for the store, copy a paper from someone else, or to take a CD from a music store. I think we can agree throughout are society it is immoral to steal, but people still don’t see the ethical issues with downloading music illegally. Many people think illegal downloading is like…

Words 1322 - Pages 6

final paper

Capitalism I think of capitalism as an economics system that is controlled by individuals and private companies instead of the government. In capitalism individuals and companies own and direct most of the resources used to produce goods and services. People are free to decide how they will earn and spend their income. Companies can decide what goods and services to provide and how much to charge for them. I took this picture while making a quick stop at the bank. I thought Chase bank represented…

Words 589 - Pages 3

Final Paper

Dr.Chew explained that there are four factors that contribute to academic success which are minimizing distractions, maximizing focus, developing accurate metacognition, deep, appropriate processing of critical concepts and practicing retrieval and application. When I watched the videos "How to Get the Most out of Studying" I learned about a lot of ways I could get study better. In the video Dr. Chew explained that an ineffective skill to studying is to just memorize the facts which I find is true…

Words 908 - Pages 4

Final Paper

information about beauty products, Facebook, Twitter, YouTube, Instagram, Pinterest, E-mail, Blog. There many aspects of beauty products’ information may influence customers’ purchasing behavior. Traditional tool for the advertisements includes paper magazine, word of mouth(Friends and family recommendation ), in store experience, Radio, Television which are still have the influence on customers behavior. Part2 Literature review According to collect the various literatures, most of the literature…

Words 2040 - Pages 9

Final Paper

Mercedes Montanez Professor Elaine Minamide English 100 11 October 2012 Rhetorical Analysis of “Heather’s Life Ended Too Soon” One fear parents always have is the first day their child gets behind the wheel of a car. I remember when I first got my license my mom did not let me drive alone for about a month, and when she rode with me every thing I did was wrong. In the poster “Heather’s Life Ended Too Soon,’ Heather, a 19 year old girl’s life was taken from her. She was driving home from work…

Words 1050 - Pages 5