of the Tylenol occurred once the product reached the shelves. The bottles were removed from the shelves, infected with cyanide and returned to the shelves. In 1982, Tylenol controlled 37 percent of its market with revenue of about $1.2 billion. Immediately after the cyanide poisonings, its market share was reduced to seven percent. (Latson, 2014, p.1)
In this paper I will be studying and analyzing what happens through this difficult time period for the Johnson & Johnson’s company. I will be discussing…
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