Unit 1 Developing Effective Communication in Health and Social Care.
Communication is the transfer of information, feelings, signals and behaviours and ideas, and as such, is paramount to all relationships. We need far more than just words to communicate effectively. Research has shown people pay far more attention to body language, facial expression, tone and pitch of voice than to spoken word, therefore in the health and social care sector it is vital to be aware of the different ways in which…
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