Goffman defines impression management as “people’s efforts to control the impressions that others receive of them.”(p.115) How to use impression management to change role strain is for the example that Henslin gave us- a student not wanting to answer the question the professor asked because they did not want another students to look bad or judge them for knowing, the student should appear “dominate” and answer the question and not care what they think. A good example in my life to use impression management is I may have a lot of demands to get my work done in each class by all my teachers and I can impress them by doing all of my work, and turning my assignments on time or even early. Role conflict can be hard to change because it's hard to just be one “status” in your lifetime. So if their status is a mother, student, friend, and also a worker and two or more of them coming crashing together it's a role conflict and they would have to drop all but one status to decide on what to do and what's more important to