Symbolically categorizing experiences constructs interpretations of experience that gives us the ability to attribute expectancies among the system (Opt and Gring, p. 16). The rhetoric of social intervention (RSI) model is based off the framework of William R. Brown and explains how social systems are symbolically created, changed, and interpreted. The RSI model can be applied to the original restaurant review to analyze the persuasive strategies used within interventions and the effects of our symbolizing activity. Hill-Agnus’s restaurant review can be assessed through consideration of the system before the intervention, the different aspects that constitute the intervention, the strategies employed to intervene, and the potential outcomes
