Horsemeat Scandal

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Recommendations 1
Creation of a single interface where in staffs of different designations are informed of what went wrong which resulted in horsemeat scandal. Also inform the staff what new methods and practices are put in place to make sure that scandals of that nature do not take place again.
Recommendations 2
Arranging some sort of get together where top management pledges their commitment to a scandal free organisation and employees are ensured that working in Tesco is a privilege due to the achievements it made in the yesteryears and the opportunity to replicate that.
Recommendations 3
Understanding more consistent communication pertaining to the commitment of the organisation towards ensuring ethicality in its operations both internally …show more content…
This concern was particularly expressed by customer service staff as they encountered a number of questions pertaining to this and the possible reasons behind such an issue. Thus the timeliness of the communication is also an issue in this case. It is critical that communication on important information is absolutely important for the concerned employees to respond to the concerned subjects. This is also found as an issue. Otherwise they may be forced to contradict it and at a time when SNSs, Youtube and Twitter are so strong, this is a critical issue which is also found by the audit. There is absence of important information sent on issues, which the employees perceive and also the HR department. There are also concerns on the part of employees that the changes in reward and on other related areas are also not communicated in time. This is the case with employee performance management programs as …show more content…
Of course the manner in which the suppliers respond to this could be dependent on the success of the quality of relationship between the parties. Further what is mentioned in the communication tool should not be contradicting what the company actually does. For example, if the company maintains that it fairly treats its suppliers in important document like Corporate Social Responsibility (CSR) reports, then it should be based on facts.
Improve communication with Media: Communication with media should be more prompt, active and consistent. This is critical in order to gain confidence and support. Further public perception of legitimacy is formed through effective communication through media (Aerts and Cormier,
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