When an organization starts to make decision about the programs it will offer they have to start thinking about the processes and outcomes they want to use and achieve through their program. They need to find the best ways to run their program that follows their mission and produces outcomes that help support that same mission. Process and outcome evaluations in a human service setting help the organization to better understand the outcomes of their programs and the processes in which the outcomes came. (Yuen, Terao, 2003) This paper will walk you through an explanation and outline of a process and outcome evaluation plan for the PEACE Domestic Violence Agency. This process and outcome evaluation plan would be helpful in the organizations…show more content… This will help the staff to better keep track of where the participant is in their healing and if there is anything that needs to be done for further help. Fourth, PEACE will ask both staff and the participants to fill out a satisfaction survey scale in order to receive feedback and assessments concerning the program. Fifth, some ethnographic observations, this provides scientific description of individual human societies, of project activities and will be used to collect qualitative information for the program. These process evaluation actions will provide PEACE with a foundation for the understanding of the operation and effectiveness of the program needed to better help the program participants. (Yuen, Terao, 2003) Database Management Information System: “A well-developed database management information system (MIS) provides the mechanism to store and compile quantifiable data to assess the development and effectiveness of the project.” (Yuen, Terao, 2003) It is necessary for all clients to complete an application form to gather necessary demographic and ATOD use-related information. This will help PEACE’s staff understand if alcohol or drug abuse had any part in the domestic violence situation the participant came from. The encounter and attendance forms will help in the collection of units and types of services for the individual,
