Human: Leadership and Tesco Essay examples

Submitted By Ongun1
Words: 2596
Pages: 11
Open Document
to this growth is Tesco’s use of its own label brands including the up-market ‘Finest’ and low-price ‘Value’ labels. Tesco has also expanded into international territories; not just the emerging markets in South East Asia and Europe but also the United States where it has to hold its own against market leader Wal-Mart. Tesco opened its first ‘Fresh & Easy’ store in the United States in 2007 with a strategy set to ensure that ‘Fresh & Easy’ is well placed to capitalise on US customer's search for quality and value, especially as consumer spending decreases.
Like some of its peers, Tesco also aims to improve service and provide better value rather than concentrate on pricing alone. These principles are carried across the business into non-food, services and its international operations. To enable this, the company pays considerable focus on harnessing the creativity of its workforce and encourages staff to come forward with ideas. The company’s prowess in process management applies just as much to its idea management as it does to logistics and store layout. (1)
Vision
Our vision is for Tesco to be most highly valued by the customers we serve, the communities in which we operate, our loyal and committed staff and our shareholders; to be a growth company; a modern and innovative company and winning locally, applying our skills globally. (2)
CASE STUDY
Tesco is a customer-orientated business. It aims to offer products that provide value for money for its customers and to deliver high quality service. Tesco has more than a 30% market share of the UK grocery market; nearly double that of its nearest rival. In its 2009/2010 financial year, Tesco earned revenues of £38.6 billion in the UK and employed more than 280,000 people. To keep at the top of its game and to maintain its number one spot in the market, the company needs skilled staff at all levels and in all roles. Roles in Tesco range from business development, supply chain and marketing to finance, store operations and personnel management. Each area of expertise requires leadership and management skills. Tesco aims to develop the leadership qualities of its people throughout the organisation, from administrators and customer assistants to the board of directors. It adopts a similar approach to leadership development for staff at all levels. This is in line with Tesco’s employment philosophy: ‘We believe in treating each other with respect, with everyone having an equal opportunity to get on, ensuring Tesco is a great place to work.’ This case study will show how Tesco’s leadership framework is fundamental to developing the qualities of leadership needed at every level in the business.
The business writers Tannenbaum and Schmidt categorised different leadership styles. They suggested that leadership styles could be explained on a scale ranging from ‘autocratic’ through ‘democratic’ to ‘laissez-faire’. The autocratic or authoritarian style is characterised by an ‘I tell’ philosophy. Autocratic leaders tell their staff what to do. This can give a business clear direction but it may also lead managers to undervalue or ignore input from their teams. However, an autocratic approach is appropriate in some situations. It is valuable when the business faces a crisis or when an urgent problem arises that requires an immediate response.
Stephen is the manager of a medium-sized Tesco store. He has been with the company for over 10 years and his first job was filling shelves in the dairy section. He is currently working towards the Tesco foundation degree. Stephen directly manages a team of around 20 departmental managers, who between them are responsible for almost 300 people. Stephen’s leadership style is usually to allow his managers to make most operational decisions. However, if, for example, an accident occurs in the store, Stephen may take control to ensure a prompt and co-ordinated response.
The best managers adopt leadership styles appropriate to the
Show More

Related Documents: Human: Leadership and Tesco Essay examples

Leadership essay

Leadership And Organisational change in Tesco Unit Title: (SHR006-2 Leadership and OB) Submission Date: (22nd March 2013) Cohort Tutor: (Jane Mason) Contents Page Executive Summary…

Words 2371 - Pages 10

Tesco Edition 16 Teacher Guide Leadership Styles Essay

Teacher guide Leadership styles - Tesco Where does the lesson fit? This session would fit in a Managing People or Human Resources module, preferably following by the session relating to factors affecting the choice of leadership style Suggested resources & activities related to leadership styles and Tesco · · · · · Full Tesco case study Leadership Styles PowerPoint Factors Affecting Leadership Styles lesson resources Tesco crossword Tesco word search Suggested timings for the session 5 mins 5…

Words 369 - Pages 2

Tesco and Street Consumer Tesco Essay

advantage on a global scale. This home base provides basic factors, which support or hinder organizations from building advantages in global competition. Porter distinguishes four determinants: 1. Factor Conditions Factors can be grouped into human resources (skilled labor, qualification level, cost of labor, commitment etc.), material resources (natural resources, vegetation, space etc.), knowledge resources, capital resources, and infrastructure. They also include factors like quality of research…

Words 936 - Pages 4

Types Of Organizational Structure

ORGANISATIONAL AND BEHAVIOR COMPARE AND CONTRAST DIFFERENT ORGANISATIONAL STRUCTURES AND CULTURE ORGANISATIONAL STRUCTURE: It is organisation chart demonstrating various structure of how a organisation works. Basically organisation structure is a layout outlines employees within the business. Organisational structures outlines Job roles functions, responsibilities, diversion of labour and skills. MATRIX STRUCTURE: Matrix structure is a organisational structure where its project/team base. Matrix…

Words 3550 - Pages 15

Essay on Week 10 Case Study Analysis

internationally. The company made some smart moves in their Korean expansion, most notably partnering with Samsung, the leading Korean conglomerate, and embracing the Korean way of life by operating stores as local businesses and community centers. Tesco also made a smart move by employing nearly 100% Koreans on staff, with only 4 British employees out of 23,000. Reports indicate that Tesco's intelligent strategy has won over shoppers in Seoul, with 25% of Koreans signed up for loyalty cards and sales…

Words 825 - Pages 4

What Is The Relationship Between Organisational Structure And Culture

According to Buchanan and Huczynski, an organisation is a ‘social arrangement for the controlled performance of collective goals’. Chester Barnard described an organisation as ‘a system of co-operative human activities’. Organisation are can be define as; ‘A deliberately formed group of human being with known boundaries and common goal’. Or, a group of people working together to achieved a common goal. There are 2 types of organisation: i. formal organization and ii. Informal organisation…

Words 8523 - Pages 35

Strategic Management and Tesco Essay

succeed in this new environment, established grocers such as Tesco will have to take advantage of new innovations, to create customer experiences that deliver true differentiation. Significant capital investment will be required to bring these innovative changes; which could be increasing challenging as Tesco is going through one of the worst years in terms financial performance in its history. Could a Balanced Scorecard approach enable Tesco to realign its strategy and vision that will allow it to navigate…

Words 4606 - Pages 19

Max Weber's Theory Of Bureaucracy

p.412). In today’s world, Weber’s theory of bureaucracy is used by practically every company of any size (Cole, 2004) and also adapted in the political, religious and military aspects of society (Gamble, 1989). This is because some method of leadership and organisation needs to be practiced by a business or social enterprise for it to be run successfully. Each company may adapt this theory in their own unique method such as the coca cola company, which has a very tall hierarchy in place and subordinates…

Words 1065 - Pages 5

Name Of Course Essay

granted from financial institutions, friends and relatives, private investors and even the United States government. In addition, many grants are offered from private and public sources to entrepreneurs of all demographics and personal situations. Human Resources The success of an organization is heavily reliant on the talent and strength of its employees. The hiring of experienced professionals with track records of excellence within their area of expertise ensures that the mission and goals of the…

Words 2639 - Pages 11

Human Resource Essay

The stock answer to the question of what the future of the human resources profession will be like is as vague as it is unlovely: "Being more strategic". Broadly interpreted, this figurative description means less of a concentration on traditional "administrative" fiefdoms - areas such as succession planning, reward, recruitment, employee relations, and so on - and more emphasis on how the management and development of people can be used to build competitive advantage. According to Dave Ulrich…

Words 1721 - Pages 7