Elton Mayo published his book The Social Problems of an Industrialised Civilization in 1933, the research he conducted under the Hawthorne Studies of the 1930s showed the importance of groups in affecting the behaviours of individuals (Willie Lucas, 2009). In today’s business world, from my opinion, this theory which published by Mayo is useful in present days. One of themes is that ‘individual workers cannot be treated in isolation, but must be seen as members of a group’ (Willie Lucas, 2008), it is clearly presented that the awareness of being members of a group is vital. As we know, the spirit of team working could enhance the relationship between members thereby increasing productivity and efficiency, and also let members feel that he or she is not working alone. Currently, personal ability could be necessary and some works could be done individually, but if they are seen as members of a group, I think they have awareness to work for team or not themselves, in addition, whatever they curry out, the first thing they consider is team that they need pay more attentions. Moreover, ‘informal or unofficial groups formed at work have a strong influence on the behaviour of those workers in a group’ (Willie Lucas, 2008). In term of future career, personal behaviour could influence workers’ attitude, efficiency and perspectives, so there are two options, and the first one is choose a formal that have regular teams with formal roles, the second one is, if workers are in unofficial, personal suggestion is making regulations like official group. Additionally, ‘managers must be aware of these ‘social needs’ and cater for them to ensure that employees collaborate with the official organisation rather than work against it’ (Willie Lucas, 2008). Nowadays, some of employees are doing work for work and survival, which is necessary. In order to change their mind, let employees know who needs them is social or not work.
Quantitative theory-operational management
In 1982, Tom Peters and Robert H.Waterman,Jr published ‘ In Search of Excellence’, which presented the science of management used by leading of 1980s companies with records of long-term profitability and continuing innovation (Tammy Moseley,2009). There are eight themes which
