The speech is about Roper’s growth experience, and she argues people can make the world better by listening to other people’s ideas and respecting other people’s claims that we disagree with, and she suggests the four rules to help to make conversation better. The first step is “don’t assume bad intent”. Roper suggests an audience members having an open mind to listen to people’s arguments because having an accepting mind helps communicators to get into a conversation easily. The second step is “ask questions”. Roper says asking questions helps people to clarify their concerns or problems on their points of view, and it is a “two - way” conversation because people interchange their ideas with others. “Stay calm” is the third step in Roper’s suggestions, and she points out when two people hold different points of view in a same subject, it is easy for them to get into a fight and turn from a bad conversation to an argument. In order to prevent the fight and ease the conversation, Roper suggests audiences to change a subject to talk about because it eases out two parties, and they can continue the tough topic later. Roper says the last step of making a good conversation is “make the argument”. After each side has a long conversation, it is important for each party to wrap up his main ideas. Restating our your main points in the end of the conversation clarifies your points and stands on your position on the argument. In the end, the main point of having a conversation with others is to tell people your points. A civil court trial about an employee law suiting his employer demonstrates the use of the four communicating rules. When a court trial starts, two lawyers on each party start with an opening