CROs are also responsible for checking the drop box for complaints and service bills along with ensuring that all electrical devices such as lights and air conditioners are properly functioning
VII. The spotlessness of the branch and the staff’s performance also falls under the accountability of the CRO
In short the Customer Relations Officer must help smooth the progress of the customer to make his Silk bank
Telegraph Transfer (TT)
Transfer of funds form one branch to another of the same bank or upon other banks under special arrangements for the payment to beneficiary, through telegram, telex, fax is called Telegraph Transfer. It is necessary that there should be an account of the person for whom the TT is made instead of amount (mentioning) there are some special codes, through which the amount of TT will be guessed.
Mail Transfer
Transfer of funds from one branch of the same bank inside or outside the country through mail/courier service is called Mail transfer are some as for Telegraph transfer, but if a person's account is not existed in the said branch, in this case the sending branch will shift the amount to the concerned branch and advice will be sent to the other bank in which his account exists. In suspense account the party will have to prove his identity. Pay …show more content…
The names of receipts are:
• Postal Receipt
• Railway Receipt
• Truck Receipt
• Airway Bill
4.4.2 Cash Operations Department
While I was in the cash operations department, I performed a numeral of tasks which include
I. Stamping the noticeable cheques with the proper clearing markings and checking that all the data on the cheque and deposit slips were convincing. In adding together I also created the clearance document attached with the superficial cheques, when it assents to the clearance department of the bank.
II. Preparing documents for the procedure of cheque books and Visa debit cards from their issuance to annihilation
III. Creating documents pertaining to ATM replenishments
IV. Creating packets (stacks of 100 notes of a certain denomination) of Rs. 500 and Rs. 1000 notes and also helping in creating shipments of cash to be sent to different branches.
V. I was also qualified how to make the daily voucher in their proper format
VI. .video recording documents in their proper files 4.4.3 Sales Department From the Relations Manager and Sales Executive I learnt how they create and manage their customers’