Having a psychology and criminal justice background, I have been able to visit legal court cases and speak with victims’ families regarding the court process and how the trials were conducted; I was also there to bring comfort as well. I was incorporating in support sessions with the victims’ families, who had lost their loved ones over a multitude of years (2007-2017). I also was trained to make monthly phone calls to the families to check-up and to remind them of the monthly group sessions. This experience has aided me into acquiring skills of being empathetic, critical thinking and communication skills to find solutions for families in need of assistance and I have acquired more knowledge on how to become a victim advocate. These skills are needed for being an intake clerk due to the individual needing to be understanding and also critical in how to best transition juveniles to have a more productive stay in the center, hopefully to stray away from crime once released. With excellent critical thinking, communication skills, work ethic, and leadership qualities of self-directed environments, I am positioned to top your expectations. I would like to speak with you more to discuss my candidacy and qualifications in more depth. Thank you for your time and