11/11/13
Ch. 10 - Staffing the Organization
Staffing is the acquisition and placement of qualified employees in jobs that fully utilize the talents and skills of the individual
“Buddy system” in sports or committee
Staffing issues
Line and Staff conflict
Personnel Management – acquiring, developing, integrating, maintaining
HR planning
Auditing HR
Legal – Staffing
Social Security – retirement, disability
Fair Labor Standards- minimum wage, overtime, child labor
Labor Relations- Collective Bargaining
Equal Pay Act – Gender
Civil Rights Act – race, color, religion, sex, or national origin
Age Discrimination Act
OSHA – safety
Voc Rehab
Privacy Act
ERISA: Govern way you start your pention plan
Vietnam Vet: advantage for vets
Immigration Reform: 2 forms if ID
ADA: American with disability act
Patriot Act: $10k or more have to be reported to IRS
HIPPA: Medical privacy
ACA: Affordable care act
HIRING PROCESS
Recruiting and Hiring: best candidates and keeps you out of potential liabilities.
Application: Carefully worded/ recent work history/ previous pay/ references
Interviews
Screening: Criminal background check/ job shadow/ social media
Testing: Aptitude test
Offers: expectations/ how much pay/ hours
AFTER YOU HIRE
Training: New employee orientation
Reviews and Evaluations: 4 times a year? Give honest feedback. Make them sign it
Disciplinary / Action: Put in details, have them sign for file
CH 11 - Motivation
Compensation
Time
Non-Monetary Rewards
** Book – Maslows Hierarchy
Don’t need to know theories just know Maslows
11/18/13
CH 12 Leadership
Management vs. Leadership
Leadership Styles and Attitudes
Charismatic
Negative
Participate
Pygmalion Effect
Classifying Styles
Application of Leadership Theories
Be tolerant
Encourage Others to Participate
Avoid Obsolete
Compete fairly and properly
Control impulse for vengeance
Be a good winner
Lose gracefully
Obey legal restrictions
Be loyal to your associations
Set goals at a level of excellence
Communications Process
Idea origination
The message
Channel selection and encoding
Encoding
Transmission
Receiver
Decoding
FeedbacCommunication Barriers
Semantics: people Have different meaning or
