Both leslie and her mother’s body language communicates worries and anxieties. The nurse should be empathetic in communicating with leslie and her Mother to show that she understands their feelings.
2. How can Leslie’s nurse establish a rapport with Leslie and her mother?
The nurse should carefully phrase broad open ended questions and should direct the focus of the interview. The fact that Leslie does not want to make any eye contact with the nurse showed that she is either shy or not comfortable with the environment, although she is alert to the surrounding. She will attach meaning to every gesture and move that the nurse will make, which could increase