In the short story "Thank you, Ma'am" by Langston Hughas. Mrs. Luella Bates Washington Jones has many personality characteristics. First she was bossy she dragged the boy Roger all the way to her house. Next she was understanding Mrs. Luella Bates Washington Jones mentions she made bad decisions when she was young. Finally she was caring when he got back to the house Roger had a meal and got to wash his face once Roger explained his situation at home and why he tried stealing her purse miss Luella Bates Washington Jones pulled out ten dollars so Roger can buy new shoes. Mrs. Luella Bates Washington Jones is a strong role model because she can influence your decision from right a