Essay on MGMT1001 Assignment 1

Submitted By pekochris
Words: 1052
Pages: 5
Open Document
Do managers need emotional intelligence to manage successfully in the workplace? Why or why not?

According to Mayer and Salovey (1997), the concept ‘emotional intelligence’ can be defined as ‘the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth’ (cited in George 2000, p1033). Since the 1990s, the relationship between emotional intelligence and managerial skills has been discussed intensely. The purpose for this essay is to argue that managers do need emotional intelligence to manage successfully for following reasons. First, at the individual stage, emotional intelligence is needed for providing managers with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make accurate decisions. Secondly, at the intermediate stage, emotional intelligence is necessary to managers during the process of communication and positive relationship construction with employees. Last, at the collective stage, emotional intelligence is constructive with management that it helps leaders to be sensitive with the organizational climate to form better teamwork.

First, managers need emotional intelligence to manage successfully at the individual stage that emotional intelligence provides them with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make accurate decisions. Initially, it is recognized that talented managers are skilled at emotion control. Ashkanasy and Daus (2002, p81) points out that successful managers who are more emotionally intelligent are usually capable of supervising emotions. In this sense, emotional intelligence guaranteed that managers’ fundamental quality of emotion control. In addition, goal settings are frequently involved in management process. Therefore, it is especially important for managers to be able to establish appropriate objectives. Ashkanasy and Daus (2002, p81) also indicates that emotionally intelligent managers are able to set sound goals. The evidence further supported that emotional intelligence is closely related to managerial skills. Moreover, emotional intelligence is relevant with decision making. At this time, emotional intelligence can be used not only to format decision based on emotional conditions but also avoid of being emotion- influenced. Mayer and Salovey (1997) outline that emotional intelligence presents the ability of logical and critical thinking combined and assisted with emotions (cited in George 2000, p1033). In this sense, emotionally intelligent managers are more likely to thinking logically and critically when making decisions. It is further supported by Lubit (2003) that successful managers with high emotional intelligence are more likely to make decision without emotion influence (cited in Parthasarathy 2009, p32). Parthasarathy (2009, p33) further concludes that emotional intelligence is helpful with managers to avoid being involved in emotion-based decisions. Without being emotion-influenced, managers are more capable of making appropriate decisions to achieve successful management. Therefore, emotional intelligence is helpful with managers to manage successfully.

Secondly, at the intermediate stage, emotional intelligence is necessary to managers during the process of communication and positive relationship construction with employees. In the action of management, effective communication and good interpersonal relationship are considered to be two of the most important aspects. Managers who have ability to establish good communication with and construct good relationship with followers are often considered to be more successful in the management role. Not surprisingly, this kind of ability is strongly related with emotional intelligence. According to Ashkanasy and Daus (2002, p81), efficient communication and positive
Show More

Related Documents: Essay on MGMT1001 Assignment 1

Hrir: Human Resource Management Essay

is a rental option and an E-book option for you. It is important to get your book now, because there is a reading assignment due the first day of class. We don’t have a lot of time together this summer, so it is important that we hit the ground running. Reading Assignment Due Monday the 17th Read chapters 1 and 2 of your text. You must complete the reading and then complete quiz #1 prior to class on Monday. Weekly Quizzes Each week there is a quiz due PRIOR to the start of class each Monday…

Words 1000 - Pages 4

Essay on Everest Report Mgmt1001

MGMT1001: Everest Report Andrew Lau A critical and reflective self-evaluation of my experiences during the Everest team simulation in the contexts of ‘attitudes, personalities & perceptions’, ‘power & conflict’ and ‘groups & teams’. Executive Summary The Everest simulation is a team simulation designed to emulate real life group processes and the diverse range of intergroup interactions this entails. Developed by Harvard Business School, participants are grouped into teams of…

Words 3885 - Pages 16

Everest Simulation Reflection Essay

MGMT1001 Everest Simulation Report Managing People and Organisations Executive Summary: This report discusses the Everest simulation in relation to important management concepts. Particularly the report explores the role of leadership, communication and team work in task success, where success is defined in terms of task accomplishment, team member satisfaction and dispute resolution. Moreover, the requirement to eliminate communication barriers through changing mediums, cohesive and coherent…

Words 3201 - Pages 13