In Week Two, you start to learn about the various motivational theories and begin to explore approaches to applying motivational concepts in the workplace. Communication, both organizational and individual, is addressed in Week Two. You will also review the communication strategies and their importance to effective organizational management.
Motivation and Communication
OBJECTIVE: Determine strategies to motivate employees.
Resources: Ch. 7, 8, & 17 of Organizational Behavior Content
• Ch. 7: Motivation Concepts
o Defining Motivation o Early Theories of Motivation
• Hierarchy of Needs Theory
• Theory X and Theory Y
• Two-Factor Theory
• McClelland’s Theory of Needs
o Contemporary Theories of Motivation
• Self-Determination Theory
• Goal-Setting Theory
• Self-Efficacy Theory
• Reinforcement Theory
• Equity Theory/Organizational Justice
• Expectancy Theory
o Integrating Contemporary Theories of Motivation o Global Implications o Summary and Implications for Managers
• Ch. 8: Motivation: From Concepts to Application
o Motivating by Job Design: The Job Characteristics Model
• The Job Characteristics Model
• How Can Jobs Be Redesigned?
• Alternative Work Arrangements
• The Social and Physical Context of Work
o Employee Involvement
• Examples of Employee Involvement Programs
• Linking Employee Involvement Programs and Motivational Theories
o Using Rewards to Motivate Employees
• What to Pay: Establishing a Pay Structure
• How to Pay: Rewarding Individual Employees Through Variable-Pay Programs
• Flexible Benefits: Developing a Benefits Package
• Intrinsic Rewards: Employee Recognition Programs
