Unit 1 – developing effective communication and interpersonal interactions in health and social care.
P1 – Communication has different type of forms which includes verbal written words and also lip reading etc. These are all different type of communication which they use in a health centre.
However communication can be difficult because if you lack to communicate with the patient they will not be able to understand what you mean (e.g. a doctor tell his patient unpleasant news which the patient will not understand because the doctor is using technique languages).
Technology
Information technology enables health care workers to maintain uses and communicate with high quality records about the patient.
(E.g. sharing a diagnosis with a collaborator in a different hospital, which necessitates a technique health IT systems to correct and recognize the format and denotation of identification.
Conversely the data standards enable a consistent accurate communication of health and care documents.
Symbols
Congenitally deaf and also blind or multi-sensory impaired people to learn how to use particular objects to symbolise a significant activity.
(e.g. a towel usually indicate swimming , however a fork will indicate that it’s time for an meal.)
The method allows people with difficult ability (e.g. people who are blind and deaf .) to make their own decision which enable others to know what is organised.
Text messaging
Using text messaging help ensure that appointments are more likely to be attended. Medication reminders are also sent via text such as contraceptive pill services some of which are paid for others which are free, like this under 21s scheme where the subscriber can actually choose the wording of the text message reminder, tailoring the service to take individual situation and sensitivities into account.
Also Text messaging is less frequently used by older age groups so it wouldn’t be perhaps not to be as suitable for contacting those groups at the moment, although this may change in future.
Written
There are a number of different types of written communication that may be kept by a setting including: Personal history: service users' details about past and current experience. Letters: appointment, information about meetings, visits, test results Accident slips: to inform of minor injury to children Care plans: a plan of the care a service user is to receive.
The massage given can be understood more clearly and any written instructions can be checked at a later date. Written communication provides a permanent record of the messages that have been sent and can be saved for later study. Since they are permanent, written forms of communication also enable recipients to take more time in reviewing the message and providing appropriate feedback. Edited and revised several times However, for instance, unlike oral communication, wherein impressions and reactions are exchanged instantaneously, the sender of written communication does not generally receive immediate feedback to his or her message. Although the disadvantages are that people might not read them or if they do not read them properly and it does not answer questions and does not have an immediate feedback.
Oral
Oral communication Oral communication is used in various care settings for example; doctors surgeries, hospitals, old people’s homes and even in the patients home during call outs. Oral communication needs to be used to give important messages to patients of colleagues. Doctors need to tell patients about illnesses related to the patient or advice and help about medications. Also some old people suffer badly from lots of different illnesses so they will need extra care. To help with this, care workers will need to
