MO Southwest Airlines Essay

Submitted By jinalsachinmehta
Words: 385
Pages: 2
Open Document
1) DECISION MAKING? TYPES OF BUSINESS DECISIONS









Decision making is the process of making choices from amongst several options
Decisions are made at all organisational levels from strategic to operational
Types of Business decisions:
Structured Decisions
Unstructured Decisions

1) CONTD.











Structured Decisions
Here, the decision rules are known
Operational decisions are structured, frequent with more certainty often relying on data information from within the organisation
Unstructured Decisions
Here, the decision rules are not known- highly uncertain/ambiguous situations
Strategic decisions are rather Unstructured, made less frequently and may use for more information source from outside the organisation
In this case, the decision is strategic, non routine and semi structured with no clear cut answer.

2) DESCRIBE AND DISCUSS DECISION
MAKING MODELS












Rational models:
Rational models are where decision makers adopt value maximising calculations and pursue alternatives that best meet organisational goals.
The rational model(problem structuring, search for alternatives, gather data about alternatives, evaluate alternatives and select, implement and monitor) has several weaknesses.
For example: It may be impractical to consider all consequences and accurate information may not be available
Bounded rationality models:
Bounded rationality refers to individuals making decisions by constructing simplified models which extract the essential features from contract without capturing all their complexities.
Here, Research suggests that decisions maybe subject to bias

2) CONTD



Hence it is concluded that,
Rational decision making may be seen more
Show More

Related Documents: MO Southwest Airlines Essay

Class Notes Essay

organization’s resources.” – Coined by Robert Greenleaf, 1990 Seven Pillars of Servant Leadership 1. Community 2. Customers 3. Employees Have You Flown Southwest? http://www.youtube.com/watch?v=pvdCFYLf_JI High level of customer service Fewer fees than other airlines Open seats Try to make flight enjoyable Servant Leadership Applied at Southwest Airlines Inverted organizational pyramid 1. Employees 2. Managers 3. CEOS Founder Herb Kelleher’s philosophy: 1/29/15 For 1/30 PAS Complete the self-assessment…

Words 1529 - Pages 7

Managing Information Technology (7th Edition) Essay

CONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5…

Words 239873 - Pages 960