Motivation: Supply Chain Management and Past Work History Essay

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Interview Question
Response
Name
Kelly Barnes
Title
CIO
Date of Interview
12/2/05
Organization
Typically reports to Mr. Joesph Campbell but remains in close contact with COO, Jens McCreary and CFO, Juliet Allen
Years in Firm
3 years
Past Work History
Chief Information Officer for Johnson’s and Company, a competitor of KL, where she began as a data analyst and worked her way up to the role of Chief
Technical Skills (if appropriate)
SAP certified consultant , Oracle
Networking: Windows XP and Cisco eCommerce and Marketing Web development
Novel
.NET
Proficient in Microsoft Applications
Intrusion Detection, URL Filtering, Firewall and System Monitoring
Role at KL
Ms. Kelly Barnes runs KL’s Information Technology Services (ITS) unit. She drives the acquisition of KL’s IT to enable its global business processes and manufacturing and distribution capabilities. To that end, Barnes takes an architected approach to product and service selection and works to employ off-the shelf software wherever possible.
Issues, Concerns, Hot Topics
Main focuses is on how to leverage corporate data to smooth out operations, leverage corporate knowledge, and enhance inter-unit collaboration.
Her task is challenging in that on the one hand, the corporation continues to grow through acquisitions, and on the other hand, the CEO and KL’s Board of Directors is constantly after her to reduce IT costs across the enterprise.
Action Items and Priorities overall integration of IT into KL work processes strengthen KL’s e-commerce capabilities; update e-commerce technologies. complete the move in M&D, U.S.A. to SAP. complete the move in M&D, India to SAP. converge all corporate communications over IP.

Interview Question
Response
Name
Ryan Sanders
Title
IT Architect
Date of Interview
1/12/06
Organization
ITS, reporting to the CIO
Years in Firm
3
Past Work History
7 years with CISCO as Systems Administrator
5 years with Sears as SMC Systems Lead
2 years with eBay as Technical Lead
Technical Skills (if appropriate)
Oracle
SAP
.NET
XML
Role at KL to serve as the key information technology strategist for IT; to provide technology investment planning and direction for IT; to assess and investigate emerging technologies; to serve as the technical liaison between IT and external partner providers.
Issues, Concerns, Hot Topics standards systems integration
TCO
Action Items and Priorities systems integration

Interview Question
Response
Name
Lily Scotts
Title
IT Security Officer
Date of Interview
1/17/06
Organization
ITS, Reporting to CIO
Years in Firm
1
Past Work History
IT Security Analyst at Bank of America
Technical Skills (if appropriate) broad knowledge of computer hardware and software
Role at KL to serve as the chief risk management and independent quality control function within IT; to oversee the day to day management of the Enterprise information security services and to deal with violations of Department policies and procedures; to champion information security best practices; to independently assess IT project risk and to enforce Unit-wide compliance with recognized quality assurance standards and best practices.
Issues, Concerns, Hot Topics securing eCommerce securing related Web Services supply chain participant identity management securing data access and sharing across the enterprise
Action Items and Priorities locking down all key KL systems while affording access on a need to know basis

Interview Question
Response
Name
Jake Lamb
Title
Director of Enterprise Information Systems
Date of Interview
1/14/06
Organization
ITS, Reports to the CIO
Years in Firm
7
Past Work History
SAP systems manager for competitor.
Technical Skills (if appropriate)
SAP – full suite of modules
Oracle – full suite of modules
Web services
Role at KL to develop, support and maintain both off-the-shelf and internally developed software for IT's Enterprise
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