You have been called in to perform an internal audit for the manufacturing department of your company, PG Industries. The new department VP, Laine Finnegan, has expressed concerns that the department is lacking clear goals, so she is unsure how to tell if the work they are doing is contributing to the overall mission of the organization. Finnegan says she would like to understand where the department stands in terms of efficiency of operations, so she is asking for your help in understanding how quickly products are manufactured, what the defect rate is, and if all staff have appropriate training.
Using the material from Chapter 14 of the text, select one of Finnegan’s concerns and address the following questions in your response.
Describe the steps in a formal control process. The four steps of the…show more content… Once the internal audit is completed and observation findings have been documented, VP, Laine Finnegan needs to review the information himself. Then review audit report with management. Together, VP and Manager can create clear goals and milestones for the items completed to contribute to the cause. What control could you use to measure progress toward the goal? Once a plan is implemented, the task of managers is to monitor the plans and evaluate. Managers must be ready with an alternative plan or suggest corrective measures in case the plan does not go as intended. If you realized that performance was not matching expectations, what steps might you take to get things back on track? Be as specific and concrete as possible. If the performance is not matching expectations’ I would setup a meeting with a group or individual that is not meeting expectations. Questions and request feedback on what is not meeting expectations and goals for the business. Listening to the feedback or opinions I would try to alleviate the issues and re-clarify the goal / milestone for the project to
